Our COVID-19 Policy
Emerald City Emergency Clinic is taking important steps to tailor our protocols to keep our clients and team members safe and healthy so that we can continue to provide quality veterinary care to pets in need. We have started offering a curbside service to reduce risks to both our clients and employees. We ask that you call us when you arrive and please let us know if you or anyone in your household is experiencing any cold or flu symptoms.
We will get your information and your pet’s history and symptoms over the phone and a tech will come out to get your animal. All cats MUST be in carriers. After the exam, the doctor will call to discuss physical exam findings and recommendations.
If you believe your pet is in critical condition please let us know immediately and/or come directly to the door and ring the doorbell.
Given the circumstances we may have significant wait times. We will do our best to keep you updated and appreciate your patience while we try to keep our clients and staff safe while still fulfilling our mission of helping our community’s pets.
– The Emerald City Emergency Clinic Team